I just wanted to thank everyone at Cool Air
Solutions for their outstanding customer service and professionalism during my
experience with your company. Your company has been to my residence and both representatives
have been extremely knowledgeable and friendly. Recently, your technician
problem solved the issue with ease. Luckily, it was a simple task by switching
breakers to their correct position. It is comforting to know that experienced
and competent employees are employed by your company. Furthermore, both
clerical administrators that I dealt with were extremely polite, accommodating,
and professional. I wanted to thank them as well.
Can you please let everyone that was involved
in the servicing of my air conditioner that I am extremely thankful and
appreciative and I will definitely recommend Cool Air Solutions to everyone
that I know solely through my positive experience. Thank you for a job well
done!
Happy Customer
Francisco/Leesa Zamarripa
I thank you and Tim for coming to our house on Tuesday and doing such a thorough job of checking our heating and cooling system. I appreciate how much time you spent here, both doing the work and then explaining to me, and re-explaining to my husband and me, what you found and your recommendations. I particularly want to thank you for your honesty, and for focusing on the truth rather than on trying to sell us something.
I also want to compliment Jenna and Moriah for being so pleasant, professional and helpful.
When the time comes that our system needs service we'll certainly call you, and won't hesitate to recommend you to others, as well.
Thanks again,
Laura Arnsbarger
With professional expertise you have solved a number of long standing problems that other heating and air conditioning companies were unable to solve. We thank Jay and his crew for the excellent professional service that they provided and highly recommend that other customers hire Cool Air Solutions for their heating and air conditioning needs.
Ann Bronson - Temecula
Your guys did a real good job. Thanks! Wanted to let you know you were the most thorough out of all the quotes we received and that is what stood you guys apart from the others. You were the only one who used the laser to measure all the rooms and windows, spent time in the attic, and overall best evaluation of what our home needed. Hopefully you can use those strong points to further distinguish yourself from your competition and wish you well.
Brian, Temecula
After several companies telling us we needed this and that, yet nothing was repaired. Cool Air Solutions not only solved the problems but for a reasonable price, and service unmatched in professionalism. I wouldn't think of ever calling anybody else.
By Jay, Pauma Valley 07/26/2010
This company installed my new air conditioner. They were very helpful and on the ball. Everyone at the company was very knowledgeable and it was a very worry free and positive experience. Good job! Michael C - La Cresta, Ca. 92562
Thank you so very much for making the time & effort to come and fix our A/C last Saturday! With a house full of company, you truly were my hero (and theirs too!) We can only imagine how stressful the last couple of weeks have been and we truly appreciate the excellent service. Have a great weekend! Shanon K - Murrieta, Ca. 92563
THE SERVICE WAS GREAT. COULD NOT ASK FOR BETTER. Mike R - Moreno Valley, Ca. 92556
Cool
Air Solutions installed an American Standard Seer 15 heat pump system
with variable speed handler in September 2008. The system has operated
beautifully and they did a great job during the installation process. I
interviewed and received 3 quotes from different companies during my
investigation for a new system and the reason I chose Cool Air is that
Justin gave me straight answers and solutions that met the needs of my
situation. He explained what made the most sense for effective cooling
and heating, and he was very honest about what I didn't need. I felt he
provided good value and quality for the system we chose.
Rick - Temecula
You have wonderful people working for you, Jay, It was truly a pleasure doing business with you and we will waste no time recommending your company to others. Dennis W - Lake Forest, Ca. 92630
This company is great; I will be their long time customer! Brad D. - Temecula, Ca. 92592
Justin did a great job! He was honest, clean, and fast. I couldn't have been more satisfied with Cool Air Solutions and would refer to anyone! George S -Murrieta, Ca. 92563
On September 23, 2008, we had a new heater and air conditioner installed. Justin came out prior and gave us estimates on several units that he recommended for the size of our home. He explained each unit, their performance and what we will save in the long run. I just want to say how professional Justin and his team were. During the installation, one of the team members arrived at 8:00 am and started preparing for the new unit, but what impressed me was when the technician came into the house, he put on shoe covers and protected my new wood floors with drop cloths. Doing that showed me that he cared about my home and that is hard to find these days. To Justin and his team members at Cool Air Solutions, the installation was extremely professional. The area around the air conditioner looked like a landscaper was used. We are very pleased with the unit and quality of work that was done. THANK YOU JUSTIN AND YOUR TEAM MEMBERS!!! Jacqui C - Mission Viejo, Ca. 92691
I take great pleasure in thanking you for the service you have provided to our facilities. In a few weeks, your technicians have accomplished what three other air conditioning companies have failed to do over the past five years!
We no longer have severe hot or cold temperatures in offices of either our buildings and our employees are now able to work in comfort. Units that were not working properly were diagnosed and repaired, your technicians always showed up when promised, were professional, courteous and left their work areas spotless.
The service provided by Cool Air Solutions is something that is rarely seen anymore and is what I like to refer as “Old school Customer Service.”
Your honesty, professionalism and knowledge are greatly appreciated and you can be sure, we will continue to use your company exclusively, in the future.
Sincerely, John L Facilities Manager, Oceanside, Ca. 92056
WE WERE VERY SATISFIED WITH COOL AIR SOLUTIONS RECOMMENDATION ON SOLVING A DIFFICULT A/C BALANCING PROBLEM.